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E-Commerce

Using Effective Graphics in Design to Engage Users

Design is one of the most important considerations when you’re contemplating upgrades or an overhaul to your website or print materials. While there is no substitute for appropriate messaging, the design of your printed piece or your website is the first thing a user responds to. Design often determines whether a user engages in your message or abandons your website, deletes your email newsletter or tosses the brochure you spent a lot of money on. You have only a few seconds to grab someone’s attention, and you have to get it right.

“Graphics” generally refer to:

  • The overall layout.
    Is the piece designed in such a way that it’s easy to navigate or read? Does it lead the viewer through a logical progression of the message at hand?
  • Color.
    Color sends a powerful psychological message, and it’s important to understand how it will affect your users. What colors are most appropriate for what types of businesses? How does color influence perceptions of your business and actions by your prospects?

Illustrations, clip art, charts, icons, line art, etc.
The types of images that are created with a graphic design program or illustrated. Icons are a really effective way to communicate a message without taking up a lot of room on a page. To be most effective,icons need to be familiar and clearly indicate what they are meant to communicate! Think of a shopping cart icon on the top of an e-commerce website. You instinctively know that if you click on the shopping cart, you can complete your purchase. It’s familiar and it takes up a lot less room than a link that says “Complete your purchase here.”

Photography.
The saying “a picture is worth a thousand words” could not be more true. Consider the following:

This is a photo  taken while designing a website for a local bakery. They are cake balls dipped in chocolate. While there should definitely be a description to make these delights as tempting as possible, the first thing any viewer is going to see is the photo. The photo is going to determine whether someone reads the description, and no amount of text can possibly communicate the yummy-deliciousness like this photo can!

  • If you really want to engage your audience, use photos of people.
 

  • Photos of people draw us in and can create an emotional connection. While not appropriate for every design application, they can be used very effectively to help communicate who you are, and they can immediately form a bond with your audience if the subject is someone they can relate to in important way.
  • This is an advertising piece done for a staffing agency that sponsors a local golf outing every year.
  • It’s a fun outing, and they are fun people. The photo chosen for the advertisement not only grabs attention because of the unique perspective, but anyone who has played golf can instantly relate to a time when they wish they could have given that little white ball a little help!

Used properly, graphic design can engage, influence and convert your audience into action.

 

4 Elements of a Successful Business Web Presence

What’s the most important piece of your business’s web presence? Your website, of course.

Creating a website requires a good deal of thought; it’s important to plan what information you want on the site, what the layout will look like, and how you’ll connect each piece together.

Think of your website as your hub; it’s what people will see when they look for you. Here are four elements of a successful business web presence that can help ensure that your first impression is a good one.

Before we begin

Your very first step should be to define the goals of your website. Most businesses should have at least three: to create an online presence, to differentiate your business, and to capture leads.

1. Creating an online presence is the most basic reason for building a website. This means building a site that includes your business information, highlights what makes you special, and gives consumers a way to contact you.

2. Making your business stand out takes a more advanced strategy. Maintaining a blog that portrays your thoughts and insights can help your website stand out and help consumers better understand your business.

3. A good business website can be used to capture potential leads. As the site grows it becomes a community for customers and potential consumers. Connect with potential consumers and find a way to continue marketing to them. Your website can be the elevator pitch and your connection the long sell.

The Website

With our goals in mind, we can begin to explore specific elements of a strong website.

The homepage will generally be the initial point of contact with your consumers. A good homepage will answer the questions “What do you do?” and “Why should I trust you?” Consumers will make a split-second decision on whether they’ll stay to learn more or go to a competitor. Don’t lose them at the start.

An “About” page can further reinforce the trust factor. Explain exactly what your company does, in-depth. I want to know who you are, why you do what you do, and what makes you special. This page should make an impact and impress your consumers.

Finally, create a “Contact” page. This page should clearly explain to your customers how to get in contact with you. Make sure it outlines your address, phone number, email address, and any other way someone can reach you. You might even want to include a Google Map with directions to your store or office.

These three pages create a basic online presence, but not much more. If you want to set your business apart from everyone else, the best way to do that is to create a company blog.

The Blog

For some reason, many business owners shy away from blogs. What they don’t realize is that most business “News” sections are blogs. “Blog” simply defines any continually updated news or content section of a site. In fact, this is technically a post on a blog.

So why is a blog important? For one, it shows that you know what you’re talking about. It helps you identify yourself as an expert or unique. Secondly, a blog is constantly updated. It gives readers a reason to come back to your site. The more contact you have with your consumers, the more likely they are to buy from you.

Also, consumers have become savvier and will search out information. They want more than a simple explanation of what your product does. They want to know how to use your product, examples of interesting things people are doing, and how you can make their life easier.

After you have a site with information and a blog that is ever-growing, you’ll begin to experience a growth in site traffic. It would be a shame to ignore these potential customers. Which leads us to our next step; lead capture.

The Newsletter

It’s here that we begin building leads from your website’s visitors.

The first and most important element is a newsletter form. Use a bulk emailer to handle your own personal newsletter sign ups and delivery. All you do is just write the actual newsletter and format it.

There are a number of services you can use too. The newsletter cost quickly pays for itself. Email marketing is one of the most effective ways to generate sales.

Getting consumers to sign up for your email list means you no longer have to wait for them to come to you, you can go to them. You can offer your core consumers specials and keep them up to date on new products or changes.

Social Media Accounts

Another option for capturing leads is social media. Microblogs and social networks such as Facebook and Twitter can help you connect with and contact those within your core community. For this strategy to work, your blog should serve as a central hub. The hub sends consumers to your respective social media profiles to build the connection.

Businesses with a Facebook Fan page can include a Fan box on the site to make it an easy process to fan the business page. If you have an active Twitter account, consider adding the “Follow Me on Twitter” button. These two elements can help turn a one-time reader into a connected consumer.

When you’re building an online presence, the most important aspect is your website. It’s your hub and your first impression.

Are you using the right elements to maximize your website’s effectiveness?

Article originally posted on Mashable.com